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Product Tour:  Self-Service

Modules:      Create    |    Manage    |    Self-Service    |    Audit    |    Workflow

 

Password self-service and more…

How happy would your uers be if they could reset their own passwords through a self-service portal instead of having to create a support ticket? How much more productive would they be?  How about self-service forms for vacation and purchase requests, self-service requests to public resources, mail lists, and more?

Types of self-service tasks that can be delegated

Identity Maestro – powered by ServiceControl, delivers user self-service for Active Directory, Exchange, SAP, Oracle, eDirectory, GroupWise, and other systems. These functions include password changes, “forgot-my-password” challenge phrases, subscriptions to distribution lists and the ability to update demographic information.

3.  Empower end-users

Scroll through the screen shots below to see how our Self-Service Module works.