Password self-service and more…
How happy would your uers be if they could reset their own passwords through a self-service portal instead of having to create a support ticket? How much more productive would they be? How about self-service forms for vacation and purchase requests, self-service requests to public resources, mail lists, and more?
Types of self-service tasks that can be delegated
Identity Maestro – powered by ServiceControl, delivers user self-service for Active Directory, Exchange, SAP, Oracle, eDirectory, GroupWise, and other systems. These functions include password changes, “forgot-my-password” challenge phrases, subscriptions to distribution lists and the ability to update demographic information.
3. Empower end-users
Scroll through the screen shots below to see how our Self-Service Module works.